Customer Care Coordinator | £20,000 - £28,000 | Surrey | Residential | Permanent
This national house builder really needs no introduction. One of the biggest, one of the best and enough NHBC Quality awards to sink a ship, their reputation for quality is second to none.
A reputation like this is not purely down to the quality of the build and extends far in to other areas of the business including their customer care team. A regular on the “winners” podium for industry awards, their customer care function represents everything good about looking after and caring for customers as they make their way through the house buying journey.
For one lucky Customer Care Coordinator reading this advert, they could be joining a division of this exceptional business in Surrey to uphold and further improve on the service currently offered by their team.
The Customer Care Coordinator will work effectively to manage the demands of a busy department, handling all customer enquiries and complaints and dealing with them in a positive and professional manner in order to resolve problems as efficiently and effectively as possible.
Candidates will be able to demonstrate their commitment to exceptional levels of customer care by demonstrating a proven track record, ideally within the residential / house-building sector. But my client may consider genuinely outstanding customer care professionals from other sectors.
To find out more about this absolute beauty of a role, apply now or contact Charles @ novo for more information